Job Summary: We are seeking a dedicated and reliable Counter Runner to join our local sales team. The successful candidate will be responsible for picking and staging orders, assisting customers with loading, managing parts for customers at will call, supporting outside salesmen with vehicle loading, and operating a forklift. This role requires excellent organizational skills, a customer-oriented approach, and the ability to work in a fast-paced environment. Starting wage: $21/hour.
Duties/Responsibilities:
- Order Picking and Staging:
- Accurately pick and stage orders for customers and outside salesmen.
- Ensure all orders are complete and ready for dispatch in a timely manner.
- Maintain organization and cleanliness of the staging area.
- Customer Assistance:
- Assist customers with loading their vehicles, ensuring items are handled with care.
- Provide exceptional customer service, addressing any questions or concerns promptly.
- Will Call Management:
- Pre-pick or pick parts for customers at will call, ensuring quick and accurate service or staging.
- Maintain communication with the sales team to ensure customer needs are met efficiently.
- Support for Outside Salesmen:
- Assist outside salesmen with loading and unloading their vehicles.
- Ensure all necessary parts and materials are prepared and organized for sales trips.
- Forklift Operation:
- Safely operate a forklift to move and stage parts and materials as needed.
- Conduct daily inspections of the forklift and report any maintenance needs.
- Adhere to all safety guidelines and protocols while operating the forklift.
- Inventory Management:
- Accurately pick, handle and stage inventory for will call orders.
- Participate in regular audits of staged orders to ensure accuracy.
- General Duties:
- Follow all company policies and procedures related to safety and quality.
- Maintain a clean and organized work environment.
- Perform other duties as assigned by the Sales Manager.
- General Computer and Application Knowledge:
- Utilize inventory management software to track orders, update stock levels for check-in, and manage will call requests.
- Use basic office applications (e.g., email, spreadsheets) for communication and record-keeping.
- Learn and adapt to new software and applications as required by the role.
- Perform other duties as assigned.
Required Skills/Abilities:
- Must be 18 years of age or older
- High School diploma/GED is required
- Lifts and carries materials and/or equipment of all sizes and up to fifty pounds (50 lbs.) unassisted
- Pushes and pulls materials and/or equipment with up to forty pounds (40 lbs) of force
- Performs a variety of tasks involving dexterous use of hands, including but not limited to picking parts
- Follows oral instructions
- Stands and/or walks constantly (up to eight (8) hours or greater per day)
- Squats and/or kneels occasionally (up to three (3) hours per day)
- Motivated individual who is hard-working and can work within a team dynamic
- Previous experience in a similar role preferred
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Valid driver's license and a clean driving record
- Forklift certification or the ability to obtain certification
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
