Neuco is currently:
CLOSED
(800) 323-7394

CAREERS AT NEUCO

Equal Employment Opportunity

Neuco is proud to be an Equal Opportunity Employer. It is the policy of Neuco to afford equal employment opportunities regardless of race, color, religion, sex, national origin, ancestry, citizenship status, sexual orientation or gender identity, order of protection status, or any other protected class under state or federal law. Further, any applicable laws relating to age, marital status, pregnancy, military status, arrest record, genetic information, and disability discrimination will be strictly adhered to. This policy of equal employment opportunity applies to all aspects of the employment relationship, including but not limited to hiring, promotion, training, transfer, compensation and benefits, job placement and assignment of responsibilities, performance evaluation, training and professional development opportunities, formulation and application of human resource policies and rules, facility and service accessibility, discipline and termination, lay-offs, and all other terms and conditions of employment.

Neuco Benefits

Neuco offers a robust benefits package to our employees, which is designed to help make a difference in their financial security, good health, and work/life fit. It includes insurance (i.e., medical, prescription drug, dental, vision, life, and disability), 401(k) and Roth retirement plans and matching, paid time off, parental leave, tuition reimbursement, an employee assistance program, a referral program, and a bonus program.

Apply

To fill out an application, complete the Neuco Application Form and send the completed document along with your resume and cover letter to careers@neuco.com. All job offers are contingent upon candidates' successful completion of post-offer, pre-employment drug and background screening.

Openings

Job Summary:

As the Inside Sales Representative, you will work with other sales team members to grow existing customers and create new customers while increasing customer satisfaction. The Inside Sales Representative will determine customer requirements and expectations in order to recommend specific products and solutions. Build customer relationships through phone and email correspondence to build confidence in Neuco's offering and result in repeat sales. Starting wage: $24.50/hour.

Responsibilities:
  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
  • Setup and maintain customer files and parts information
  • Manage time effectively, meet personal goals and work effectively with other members of the sales team
  • Recommend alternate products based on specifications, cost, or availability when necessary
  • Proactively recommend items needed by the customer to increase customer satisfaction and improve transaction profitability
  • Present price in accordance with standard procedures and customers' accounts
  • Accurately process customer transactions such as orders or quotes
  • Provide accurate information regarding availability of in-stock items or any part needing to be ordered in or on backorder
  • Communicate to the purchasing department unexpected increases or decreases in demand for products
  • Maintain proficiency in using your personal computer and any other common office equipment and software
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Continually update company database with product information
  • Provide feedback/ideas on how to serve the customer base in new and more efficient ways
  • Communicate with customer base in a professional manner to build relationships with customers
  • Perform other duties as assigned
Required Skills/Abilities:
  • Must be 18 years of age or older
  • High School diploma/GED is required
  • Bachelor's Degree preferred
  • HVAC industry or other wholesale sales experience preferred
  • Understanding of principles of air conditioning, refrigeration, and heating systems preferred
  • Strong keyboarding skills required
  • Able to multi-task
  • Effective listening, communication (verbal and written) skills.
  • Technical expertise and knowledge of company products
  • Accuracy and attention to detail
  • Comfortable in fast-paced environment
  • Professional demeanor
  • Able to handle difficult customers with diplomacy and tact
  • Manages time effectively and adapts quickly to changing priorities
  • Team player who works productively with wide range of people
  • Able to work independently with some direction
  • Proficiently use Microsoft Office products: including, but not limited to Outlook, Word, and Excel