MISSION & VALUES
MISSION STATEMENT
Neuco utilizes dedicated people, progressive technologies and systems and a vast yet diverse inventory to supply North American HVACR distributors with the parts and accessories their customers need to maintain the comfort of their residential, commercial or industrial properties.
CORE VALUES
Our values reflect who we are and what we stand for. They guide our behavior as we pursue our Mission and business strategies. These statements make up what we call The Neuco Difference:
Community:
Neuco strives to maintain a culture of connection, trust, and inclusivity amongst our valued team as well as with our business partners.
Commitment:
We take time to listen and respond thoughtfully and thoroughly to our customers and anticipate their needs with empathy and a collaborative mindset. This care and consideration extends into creating a work environment that encourages a healthy employee work life balance and supports personal and professional growth.
Integrity:
Integrity has been at the heart of Neuco's values since our founder, John M. Neustadt, first went into business in 1907. We hold ourselves accountable to high standards of honesty, reliability, and commitment to excellence in our decisions and actions.
Innovation:
We pride ourselves on having expert knowledge that allows us to meet the growing needs of our customers and the industry. Through collaboration with our team and vendors, we provide the most up-to-date information and cutting-edge solutions to our customers.